Terms and Conditions waja99 — The Foundation of Our Relationship as Platform and Player

By accessing, browsing, or using any part of the Waja99 platform — whether via the website, mobile app, or any other digital channel provided by Waja99 — you hereby agree to be fully bound by the Terms and Conditions set out in this document.

These Terms and Conditions constitute a legally binding agreement between you ("Member" or "Player") and waja99 ("Platform", "We"). If you disagree with any provision in this document, you are required to refrain from using our platform and from creating an account.

These Terms and Conditions should be read together with Privacy Policy and Responsible Gaming Guide waja99, each of which forms part of the overall agreement between you and this platform.

To be eligible to register and use the waja99 platform, you must meet all of the following eligibility requirements at the time of registration and throughout the duration of your account:

• Aged at least 18 years of age on the account registration date.
• Not prohibited by any law, regulation, or government policy in your jurisdiction from participating in online gaming activities.
• Register in your own name and not on behalf of any third party.
• Have never been banned or restricted by waja99 previously.
• Possess full legal capacity to enter into a binding contract.

Waja99 reserves the right to request identity verification documents at any time to confirm member eligibility. This KYC (Know Your Customer) verification process is part of our commitment to platform security and player protection.

Each individual is only permitted to hold one (1) active account at waja99. Multiple account registrations by the same individual — whether using different names, phone numbers, email addresses, or devices — constitute a serious violation of these Terms and Conditions.

During the registration process, you are required to provide truthful, accurate, and complete information, including:

• Full name as it appears on your official identification document.
• An active and reachable Malaysian phone number.
• A valid email address that belongs to you.
• Exact date of birth for age verification.
• Bank account or e-wallet details for withdrawal purposes.

Your account password is your personal responsibility. Waja99 will never ask for your password through any communication channel. Do not share your password with anyone, and always log out after each session, especially when using a shared device.

Waja99 supports a range of local payment methods including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost. All deposits are processed in real time and your account balance is updated instantly once the transaction is confirmed.

Deposit Policy:

• The minimum deposit amount is RM 30 per transaction.
• The maximum daily deposit amount is RM 50,000 unless otherwise specified for VIP accounts.
• Deposits may only be made using a payment method registered in your own name.
• Waja99 does not accept deposits from third parties or corporate accounts.

Withdrawal Policy:

• The minimum withdrawal amount is RM 50 per request.
• Withdrawal requests are processed within under 60 minutes on business days and weekends.
• The first withdrawal from a new account requires successful KYC verification before it can be processed.
• Winnings may only be withdrawn to a bank account or e-wallet registered in the same member's name.

Waja99 reserves the right to suspend or reject any withdrawal request suspected of involving fraud, money laundering, or a breach of the Terms and Conditions. In such cases, we reserve the right to request additional supporting documents before approving the transaction.

Waja99 offers a wide variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, big win bonuses, and a VIP program. Each promotion is subject to specific terms stated on the Promotions ours.

General Wagering Requirements:

• Every bonus received carries a wagering requirement that must be met before a withdrawal is permitted.
• The standard wagering requirement is between 15x to 30x of the total bonus received, depending on the promotion type.
• Only wagers on eligible games count toward the wagering requirement. Certain table games may contribute at a lower rate.
• The bonus validity period is 30 days from the activation date unless otherwise stated.

• Bonuses are non-transferable between accounts and have no directly redeemable cash value.
• Waja99 reserves the right to forfeit any bonus obtained through illegitimate means or abuse of the promotions system.
• Each member is eligible to receive each type of promotional bonus once only, unless otherwise stated.

All games offered on waja99 use a Random Number Generator (RNG) that has been verified and certified by recognized independent auditing bodies. This ensures every game outcome is random and cannot be manipulated by any party, including waja99 itself.

• Results displayed on screen upon completion of a game are final and cannot be disputed on the basis of client-side technical issues such as poor internet connection or a slow device.
• Should a technical disruption occur during gameplay due to the waja99 system, affected bets will be voided and the amount returned to your account balance.
• Players are strictly prohibited from using any automated software, bots, or third-party tools that may influence game outcomes.
• Any attempt to exploit software bugs or system vulnerabilities to gain an unfair advantage is strictly prohibited.

Waja99 enforces a zero-tolerance policy against any behavior that may compromise the integrity of the platform, the safety of other members, or system stability. The following are strictly prohibited:

• Fraud and Forgery: Providing false information during registration or the KYC process, including the use of another person's identity documents.
• Money Laundering: Using the Waja99 platform as a channel to launder or conceal illegally obtained funds.
• Multiple Accounts: Registering or maintaining more than one active account under any circumstances.
• Bonus Abuse: Registering multiple accounts, sharing information, or colluding with other players to unlawfully exploit promotions.
• Technical Disruption: Using third-party software, automated scripts, or any method to interfere with or manipulate the Waja99 system.
• Account Transfer: Selling, transferring, or renting your account to any other party.

You may close your Waja99 account at any time by contacting our customer support team via Live Chat. Before closure, ensure all available balances have been withdrawn, as any remaining balance in a self-requested closed account will be returned in full.

Waja99 reserves the right to suspend or terminate any member's account without prior notice under the following circumstances:

• There is evidence or reasonable suspicion of fraud, money laundering, or other illegal activity.
• A serious breach of any provision in these Terms and Conditions.
• Instructions from relevant legal authorities or regulatory bodies.
• Account inactive for more than 12 consecutive months without any login or activity.

For accounts suspended pending investigation, the account balance will be held until the investigation is concluded. If no violation is found, the balance will be returned in full to the rightful account owner.

Waja99 provides the platform on an "as-is" basis and makes no guarantee that the service will always be available without interruption, errors, or data loss. However, we are committed to minimizing disruptions through robust server infrastructure and continuous backup systems.

• Waja99 is not responsible for any losses arising from internet connection failures on the player's end.
• Waja99 is not liable for any indirect, incidental, or consequential damages arising from loss of profits.
• Waja99's maximum liability to any member is limited to the actual account balance held in that member's account at the time the claim is made.

Waja99 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. All amendments take effect immediately upon being published on this page.

We will endeavour to notify members of significant changes via:

• A pop-up notification on the platform upon your next login.
• Notification email to the address registered on your account.
• Update of the "Updated" date at the top of this page.

Continued use of the waja99 platform following any amendments is considered your acceptance of the revised Terms and Conditions. If you disagree with any amendment, you have the right to close your account at any time.

For any inquiries regarding these Terms and Conditions, please contact the waja99 support team via Live Chat, available 24 hours a day, 7 days a week.